1. How can I place an order?

You can place an order directly on our website by selecting your favorite pieces, adding them to your cart, and checking out.

2. How long will it take to receive my order?

Orders typically take 2 days for processing and delivery depends on your location.

3. How can I track my order?

Once your order is shipped, you’ll receive a tracking link via email/SMS to follow your package’s journey.

4. What is your return/exchange policy?

We offer exchanges within 15 days of delivery. The item should be unworn, unwashed, and in its original packaging. We do not take returns.

5. How do I initiate a return or exchange?

You can do it here- https://thetrampoline.in/apps/yanet-return

6. What if I receive a damaged or wrong item?

Oops! If you receive a damaged or incorrect product, contact us within 3 days, and we’ll make it right.

7. What payment methods do you accept?

We accept all major credit/debit cards, UPI, wallets, and net banking.

8. Do you offer COD (Cash on Delivery)?

Yes, with an additonal charge.

9. Are there any discounts or promo codes?

We occasionally run special offers! Stay updated by following us on Instagram (@thetrampoline.in).

10. How do I choose the right size?

Check our size chart on each product page for accurate measurements. If in doubt, feel free to reach out for guidance!

11. Do you offer custom sizing?

Currently, we offer standard sizes, but if you have specific requests, DM or Email us, and we’ll try our best to help.